From a member of the Buy Rs gold

Sure. We generate from subscription and one third from OSRS gold services like microtransactions around two thirds of our revenue. Perhaps that is much more for you, Kelvin in regard to feedback.

Yes. There are just two elements, I guess, to the complaints. One is, as Neil said, when we published changes to RuneScape a substantial proportion of runescape players were unhappy with those changes and the way that runescape was moving. Then people would either cancel membership or send quite forceful and emotive messages on that. Again, if we change the neighborhood that was part of our concerns, we alter runescape to the detriment of our runescape player base. Being a very community-focused match, we genuinely need to listen to our runescape players.

There are lots of mechanics in sport where we poll our runescape players around content that is fresh and so forth. That is one side concerning a picture reply, I guess, to the complaints around the changes in runescape. If you are talking on a specific, individual, case by case basis--and I must say I have observed the submission to the Committee from a member of the Buy Rs gold general public --we clearly deal with this in a extremely considered way.

When a runescape player is citing things such as addiction, we are extremely careful. I wish to spell out we are as an organisation. We likely get about 25 runescape players annually that reference addiction in correspondence to us.